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5 Star Roofing

Updated 2026-07-26 · 6,274 reviewed · 348 listed · Scored from 16 Google reviews · How we rank ›

4.7(16) 63 low data composite score See reviews on Google ✓ Google-verified
Roof RepairResidential RoofingRoofing Contractor

Google-verified16 Google reviews

5 Star Roofing
Services
Roof Repair, Residential Roofing, Roofing Contractor
Reviews
16

What recent reviews say

Five Star consistently delivers same-day repairs and attentive service; Michael (owner) and Jennifer (office manager) resolve issues quickly, even on weekends. One older complaint involved a warranty reroof left incomplete for months with poor communication and cleanup, but the overwhelming majority of reviews praise quality workmanship, honest advice, and willingness to help beyond scope.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • quick response and same-day fixes
  • owner Michael and staff go above and beyond
  • quality workmanship and attention to detail
  • 10-year warranty on repairs
Watch-outs
  • warranty job left roof unfinished for months
  • poor communication and cleanup during reroof
punctualquality-workmanshipskilled-crewresponsive-communicationcleans-up-after-jobwarranty-honoredpunctual-crew
Best for: homeowners needing urgent leak repair or full replacement with personal oversight
Think twice if: one 2017-2018 warranty reroof job was left incomplete for months with poor communication; verify current project timelines

Strengths

  • same-day emergency response
  • Michael (owner) personally inspects jobs and checks progress
  • 10-year warranty on repair work
  • honest assessment avoids upselling

Worth knowing

  • Michael (owner) responds personally to emergency calls, including after-hours and weekends
  • Jennifer manages office and sends daily updates
  • Josh and crew handle on-site work
  • 10-year warranty on repair work (vs. one-year competitors)
  • completed emergency vent caulk fix in 10 minutes, charged fair price
  • installed 5-level roof with skylights on Victorian home, remained dry 3+ years later
  • matched roof color on half-roof replacement exactly

What reviews say by service

Roof Repair
same-day response to emergency leaks; honest diagnosis avoids unnecessary work
Residential Roofing
quality installation with color matching; roof remains weather-tight years later

How it compares

  • Rated 4.7 against a 4.64 average across the 236 roof repair businesses listed here.
  • Has more Google reviews than 65% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 77
Review volume 53
Review recency 78
Review sentiment 59
Profile completeness 50
Verification 0

Rating breakdown

5
14
4
1
3
0
2
0
1
1

Common questions

Can you fix a roof leak the same day?
Yes. Michael responds to emergency calls directly and often fixes leaks same-day or within hours (per multiple 5-star reviews from recent years).
Do you offer a warranty?
Yes. 5 Star provides a 10-year warranty on repair work, significantly longer than typical competitors.
Do you help with insurance claims?
Yes. They conduct roof inspections for insurance (CalFair Plan) and send prompt follow-up reports.
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Last updated 2026-07-26