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Bernardino Roofing - Citrus Heights Roofing & Roof Repairs

Updated 2026-08-26 · 11,638 reviewed · 352 listed · Scored from 33 Google reviews · How we rank ›

4.0(33) 66 composite score See reviews on Google ✓ Google-verified
Commercial RoofingRoof Inspection & Insurance ClaimsRoof RepairGutter Installation & RepairRoof Replacement & InstallationResidential RoofingRoofing Contractor

Google-verified33 Google reviews35 years of experience, serving since the 1980s

Bernardino Roofing - Citrus Heights Roofing & Roof Repairs
Services
Commercial Roofing, Roof Inspection & Insurance Claims, Roof Repair
Reviews
33

What recent reviews say

Most jobs run smoothly at competitive rates, with Tony Bernardino earning praise for honest diagnostics and the crew's professionalism on repairs. But a subset of recent jobs involved missed or delayed appointments, slow paperwork filing that stalled insurance claims, and staff who stopped answering after the initial call. The mixed record (73% five-star, 24% one-two-star) suggests reliability depends on which crew shows up.

Their website claims 35 years in the market and service across eight area neighborhoods. They handle residential and commercial roofing, repairs, gutters, and related exterior work. Insurance claim support is a stated strength, though execution has faltered for some customers during rain events and weekend emergencies.

Praised for
  • punctual and efficient work
  • honest assessment, no upselling
  • professional crew and owner follow-up
  • insurance claim help
  • reasonable pricing
Watch-outs
  • no-shows or late arrivals
  • poor communication and unresponsive after payment
  • paperwork delays on insurance claims
  • inconsistent service quality
punctualfair-pricingquality-workmanshipskilled-crewresponsive-communicationwarranty-honoredmissed-deadlinespoor-communicationunresponsive-after-paymentinsurance-claim-help
Best for: Homeowners needing honest roof diagnosis and willing to plan ahead with reliable scheduling.
Think twice if: Appointments and follow-up communication have been inconsistent; avoid if you need guaranteed weekend emergency response or same-week paperwork filing.

Strengths

  • Owner and crew follow up personally
  • Honest about what repairs are actually needed
  • Insurance claim navigation
  • Prompt completion on jobs that happen

Worth knowing

  • Owner Tony Bernardino personally checks jobs and calls customers afterward
  • Crew members named include Rodrigo, Juan, and Mike
  • Bird spike installation mentioned as a service
  • Attic ventilation and siding repair noted as specialties
  • Insurance claim paperwork delays reported when staff Julie unavailable
  • No supervisors available weekends to handle missed appointments

What reviews say by service

Roof Repair
Quick and honest fixes, though paperwork delays on insurance jobs have stalled some claims
Roof Inspection & Insurance Claims
Owner personally conducts inspections and provides frank advice on whether replacement is necessary
Residential Roofing
Reliable work quality when crews arrive; owner follow-up is standard
Gutter Installation & Repair
Gutter cleaning and installation mentioned positively in prior years
Roof Replacement & Installation
Professional execution and finishing touches praised on jobs that proceed smoothly
Commercial Roofing
Listed as a service; limited recent review detail

How it compares

  • Rated 4 against a 4.75 average across the 109 gutter installation & repair businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 50
Review volume 66
Review recency 96
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
24
4
1
3
0
2
0
1
8

Common questions

Do they help with insurance claims?
Yes, they state insurance claim support is part of their service. However, recent reviews note paperwork filing delays when staff are unavailable, which has stalled claims processing.
Is Tony Bernardino involved in all jobs?
The owner personally inspects jobs and follows up by phone afterward. Crew members handle the daily work; consistency varies.
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Last updated 2026-08-26