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Bernardino Roofing - Sacramento Roofing & Repairs

Updated 2026-07-26 · 6,274 reviewed · 348 listed · Scored from 35 Google reviews · How we rank ›

4.1(35) 67 composite score See reviews on Google ✓ Google-verified
Roof RepairRoof Replacement & InstallationCommercial RoofingRoof Inspection & Insurance ClaimsResidential RoofingGutter Installation & RepairRoofing Contractor

Google-verified35 Google reviews35 years of experience, serving since the 1980s

Bernardino Roofing - Sacramento Roofing & Repairs
Services
Roof Repair, Roof Replacement & Installation, Commercial Roofing
Reviews
35

What recent reviews say

Strong execution on completed jobs; many praise Tony's integrity and crew professionalism. But a segment reports missed arrivals, slow responses, and administrative delays that hurt insurance claims. The split between five-star loyalty and scathing one-star accounts suggests quality hinges on appointment adherence and communication follow-through.

Praised for
  • punctual and efficient on jobs
  • honest assessments; won't upsell unneeded work
  • insurance claim navigation and support
  • owner and crew professionalism
  • work quality and attention to detail
Watch-outs
  • missed or late appointments
  • poor responsiveness (calls, texts, follow-up)
  • paperwork delays on insurance claims
  • weekend coverage gaps
  • inconsistent service delivery
quality-workmanshippunctualinsurance-claim-helpresponsive-communicationmissed-deadlinespoor-communicationunresponsive-after-payment
Best for: Homeowners seeking honest repairs without pressure to replace, especially those managing insurance claims.
Think twice if: You need reliable weekend availability or must depend on rapid response; negative reviews cite missed appointments, slow callbacks, and weekend supervisor gaps.

Strengths

  • Owner Tony personally checks jobs
  • assists with insurance paperwork and claims
  • will diagnose but not push unnecessary upgrades
  • crews are described as hard-working and courteous

Worth knowing

  • Owner Tony Bernardino involved in oversight and project management
  • Technician named Rodrigo, Juan, and Mike mentioned
  • Insurance claim paperwork filed by staff member named Julie
  • Service areas include Citrus Heights, Roseville, Folsom, Elk Grove, El Dorado Hills, Rocklin, and greater Sacramento
  • Website claims 35 years operating since the 1980s
  • California Contractor License #817945 (fully licensed and insured per their website)

What reviews say by service

Roof Repair
Praised for quick, honest small repairs without upselling; some delays reported on emergency damage assessment and claim filing.
Roof Replacement & Installation
Reviewed positively for professionalism and ahead-of-schedule completion; one reviewer noted roof swap improved curb appeal for home sale.
Gutter Installation & Repair
Gutters and downspouts work praised for transforming home appearance and quality craftsmanship.
Roof Inspection & Insurance Claims
Mixed: reviewers praise thorough analysis and honest assessment; some cite delays filing inspection reports required for insurance claims.
Residential Roofing
Generally positive for efficiency and cleanliness; complaints focus on appointment reliability rather than work quality.

How it compares

  • Rated 4.1 against a 4.74 average across the 123 gutter installation & repair businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 54
Review volume 68
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
26
4
1
3
0
2
0
1
8

Common questions

Will Bernardino Roofing try to sell me a new roof I don't need?
No. Reviewers explicitly praise Tony for diagnosing small repairs and not pushing a full replacement when unnecessary.
Do they help with insurance claims?
Yes. Multiple reviewers report they assisted navigating insurance claims and handled paperwork, though some experienced delays in filing.
What service areas do they cover?
Their website lists Citrus Heights, El Dorado Hills, Elk Grove, Folsom, Rocklin, Roseville, Sacramento, and Arden Arcade.
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Last updated 2026-07-26