Google-verified112 Google reviews3 generations with over 110 years of experience
From first estimate through final job, Cisco's delivers transparent pricing and shows up when promised. Reviewers consistently praise Javier and Francisco for explaining options without pressure, crews staying on schedule even around rain forecasts, and going beyond the scope to fix issues like leaks or attic vents at no charge. Cleanup happens daily, which matters to homeowners with HOAs. The 4.9-star rating across 112 reviews reflects work that inspectors approve and neighbors recommend.
Residential re-roofs with GAF materials dominate the reviews, though the business also handles commercial flat roofs, gutter work, siding, and solar. Concrete tile ridge caps get special mention for custom touches. Most jobs finish in one or two days. The company claims 3 generations and over 110 years in business, holds GAF Master Elite certification, and operates across Sacramento, Fair Oaks, Carmichael, El Dorado Hills, Folsom, Granite Bay, Elk Grove, and Davis.
Yancey earns strong praise for punctual work, prepared crews, and fair pricing, but recent complaints center on warranty disputes and unfulfilled promises. The split between five-star and one/two-star reviews reflects inconsistent follow-through after the sale.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Yancey Home Improvements earns strong marks for knowledgeable estimate consultants who listen and explain options without pressure. Installers (Edwin, Guillermo, Max, Leo, Mauricio) and project managers (Cruz, Slater, Scott) consistently deliver quality work and smooth experiences. A persistent friction: some customers report poor follow-up and communication after signing, with delayed estimates, broken timelines, and unresponsiveness from management leaving them frustrated and switching providers. The company's long history, multiple certifications (GAF Master Elite, James Hardie, Gutter Helmet), and staff who genuinely advocate for customer upgrades (like Cruz with warranty work) earn trust. Pricing is lower than many competitors, though one customer flagged it as expensive. Roofing, bathrooms, and HVAC projects dominate the feedback, and residential work is clearly the strength.
Last updated 2026-07-26