Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
All 9 recent reviews award five stars. Customers repeatedly name Jesse and Innis Borovnica as owners who deliver high-quality remodels on time at fair prices, with crews that listen and solve problems without fuss. Work spans kitchens, bathrooms, cabinetry, and whole-house renovations of older homes.
One long-term customer reports over a decade of reliable work. Evidence is limited to a single review, but the rating reflects consistent five-star scores.
Quality First earns strong marks for friendly staff, clear communication during sales, and polished finishes on painting and doors. Mike Delgado, Derek, and sales leads Colin Bardin and Tom Budiselic are named for responsiveness and product knowledge. However, serious roof installation failures in multiple reviews reveal a troubling pattern: covert material substitution, unregistered warranties, missed defects, and stonewalling when problems emerge. One homeowner paid $25,928 for a roof in 2021 that failed structurally during heat; the company refused accountability, voided the warranty, and allowed a formal demand from the California Contractors State License Board to expire unanswered. A second roof review describes an installation nail hole left uncaulked and a refused warranty claim, with the company hanging up mid-conversation. Pricing runs steep-one reviewer cited $20K for a paint job on a 1,400 sq ft house-and persistent sales calls frustrate clients. The business holds GAF Master Elite credentials and offers broad services (windows, solar, TEX-COTE coatings, remodeling). Short-term jobs like doors, bathroom remodels, and paint finishes attract five-star praise. But roofing, their flagship category, carries documented structural and warranty compliance risks that the company has not resolved transparently.
Last updated 2026-07-26