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Benito delivers solid repair work at fair prices and communicates well through most jobs, often exceeding what was agreed. Two serious issues stand out: a crew left nails and shingles across a neighbor's yard, creating a safety hazard, and the owner reportedly ignored a returning customer for months over a declined quote from six months prior, despite confirming he would show up.
Clark Roofing handles complex tile and structural repairs with real skill when conditions align, but scope clarity is a pitfall. Two standout jobs earned raves for finding reclaimed Spanish tile and fixing sagging eaves; Destin and Drew earned repeated praise for daily cleanup and going beyond contract terms. One major complaint highlighted an incomplete repair left uncommunicated, debris left behind, and dismissive customer service afterward. The split between five-star and one-star reviews (78% vs 22%) reflects inconsistent scope management rather than work quality alone.
Most jobs run smoothly from quote through completion, with named staff sending photos and explaining next steps. Technicians like Joe, Joey, David, and Antonio earn repeated praise for professionalism and politeness. Two older complaints surface quality gaps: one customer was charged the full amount despite less work being needed, and another found installation mistakes (unsealed gutters, exposed brackets, improper gutter guard fit) with no follow-up when reported.
Last updated 2026-07-26