Google-verified1 Google reviews
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Gold Star's experienced crews consistently deliver clean, efficient attic and wall insulation work at competitive rates. Strong on courtesy and energy-impact results, but a few customers report missed estimates or unclear communication about scope-weigh their responsiveness against your scheduling needs.
All seven reviews are five-star. Customers praise Benny Jones for quality workmanship, honest pricing, fast response times, and a knowledgeable crew. Work ranges from leak repair to full roof replacement, with jobs finished on schedule and debris cleaned up afterward.
Most customers report excellent experience from first estimate through job completion. Staff answer questions clearly, show up on time, and clean thoroughly after work. Named technicians like Adrian, JJ, and Kyle stand out for listening to homeowners and catching structural issues others miss. One major complaint centers on aggressive sales pressure and overblown diagnosis pushing unnecessary roof replacement. A separate concern involved chipped replacement roof tiles and unresponsive follow-up when the homeowner flagged the issue. The business's 4.9 rating with 97% five-star reviews reflects strong overall satisfaction, though the negative patterns deserve attention.
Last updated 2026-07-26