26 low data
You Think It, I Do It!
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Roof RepairRoof Replacement & InstallationGutter Installation & Repair
NRG Pros Roofing
Roof RepairRoof Replacement & InstallationResidential RoofingCommercial RoofingRoof Inspection & Insurance ClaimsGutter Installation & RepairRoofing Contractor
Google-verified106 Google reviewsover 20 years
- Services
- Roof Repair, Roof Replacement & Installation, Residential Roofing
- Reviews
- 106
What recent reviews say
Most jobs finish on time with clean sites and strong communication; crews show up early and work straight through, often completing full roof replacements in two to three days. Named staff like Jesse, Juan, Eric, and Eddie consistently earn praise for professionalism. However, two detailed complaints describe missed dry rot and leaks during inspections, with the company refusing to honor certificates or return for repairs, resulting in thousands in costs to other contractors.
Praised for
- prompt, professional crew
- transparent communication
- insurance claim support
- fair pricing
- cleanup and attention to detail
Watch-outs
- missed leaks and dry rot on inspection
- inspection certificate not honored
- failed follow-up on repairs
- unresponsive after issues discovered
punctualquality-workmanshipskilled-crewresponsive-communicationcleans-up-after-jobfair-pricinginsurance-claim-helplicensed-insuredpunctual-crewmissed-deadlines
Best for: homeowners needing roof replacement or repair with insurance coordination and quick turnaround.
Think twice if: inspections have missed dry rot and leaks; be cautious if repair follow-up after inspection is critical to your needs.
Strengths
- Insured and licensed
- Handle insurance claims directly
- Same-day emergency response on calls
- Multi-day projects completed efficiently
Worth knowing
- Jesse, Juan, Eric, Eddie, Robert, Dan, and Joe named as crew leads
- Full roof replacements completed in 2-2.5 days typical
- Work insurance claims directly, handle permits and inspections
- Same-day response on emergency calls mentioned
- Two-year inspection certificate issued and disputed in complaints
- One reviewer noted crew charged nothing for returning customer follow-up
What reviews say by service
- Roof Repair
- Missed leaks and dry rot during repair jobs; two customers had to hire other contractors to fix damage.
- Roof Replacement & Installation
- Praised for fast, clean execution; typically finished in 2-3 days with strong communication throughout.
- Residential Roofing
- Most reviews speak to residential work; praised for professionalism and efficiency on full replacements.
- Roof Inspection & Insurance Claims
- Two detailed complaints of missed leaks and dry rot; inspection certificates disputed and not honored.
- Gutter Installation & Repair
- Gutters replaced alongside roofs with positive feedback on speed and cleanliness.
- Roofing Contractor
- General operations praised for punctuality, crew professionalism, and fair pricing.
How it compares
- Rated 4.9 against a 4.64 average across the 236 roof repair businesses listed here.
- Has more Google reviews than 92% of the businesses in this directory.
How we scored this
Ranking Method Star rating 90
Review volume 88
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30
Rating breakdown
5
101
4
1
3
0
2
2
1
2
Common questions
- How long does a full roof replacement take?
- Most jobs finish in 2 to 2.5 days, with crews working early and efficiently.
- Do you work with insurance claims?
- Yes. Staff work directly with insurers to handle claims, permits, and inspections.
- What if I call with an emergency?
- Same-day response is available on emergency calls, as described in reviews.
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Sales consultants John, Hayden, AJ, and Wade arrive on time with product knowledge and explain every step clearly. Customers consistently mention them by name and highlight how consultants negotiate financing, answer questions patiently, and build genuine rapport before work begins. Installation crews (Igor, Ralph, Ed, Roman, Alex) perform clean, efficient work and meet timelines. A central customer service hotline (staffed by Crystal) handles follow-ups. Reviewers cite Anlin windows, Tex-Cote cool roofing, and patio covers as completed projects with no reported issues post-installation.
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52 low data
D C Roofing Services, Inc.
3.0(4)✓ Google-verified
A mixed track record. One reviewer praised fair pricing and punctual, thorough work. Another flagged the owner as evasive, with projects running over budget and behind schedule. Evidence is limited by the small review sample and age spread.
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