26 low data
You Think It, I Do It!
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Roof RepairGutter Installation & RepairRoofing Contractor
NRG Pros Roofing
Roof RepairCommercial RoofingRoof Replacement & InstallationRoofing ContractorRoof Inspection & Insurance ClaimsResidential RoofingGutter Installation & Repair
Google-verified111 Google reviewsover 20 years
- Services
- Roof Repair, Commercial Roofing, Roof Replacement & Installation
- Reviews
- 111
What recent reviews say
NRG Pros delivers on-time, thorough work with strong communication. Staff handle permits, inspections, and insurance claims start to finish. Named crew members (Jesse, Juan, Robert, Eric) consistently earn praise for professionalism and keeping sites clean.
Two recent customers reported missed structural damage (dry rot, slipped tiles, leaks) during inspections and repairs, with the company refusing warranty claims. Most of the 111 reviews are five-star, but these warranty disputes reveal a gap between inspection quality and accountability.
Praised for
- punctual, efficient crews
- clear communication and updates
- thorough cleanup after job
- insurance claim coordination
- fair pricing
Watch-outs
- missed leaks and damage on inspections
- poor follow-up after issues discovered
- refused warranty coverage
punctualfair-pricingquality-workmanshipskilled-crewresponsive-communicationcleans-up-after-joblicensed-insuredinsurance-claim-helpmissed-deadlines
Best for: Homeowners wanting permitted replacement roofing with insurance support and cleanup.
Think twice if: Inspection quality and damage detection have been questioned in recent disputes; verify scope of any inspection carefully.
Strengths
- Handles permitting and inspections in-house
- Insurance claim coordination and photo documentation
- Named experienced crew available
- Same-day emergency response capability
Worth knowing
- Jesse, Juan, Robert, Eric, and Eddie named as crew leads
- Complete jobs in 2-3 days typical
- Offer same-day emergency response to returning customers
- Handle building permits and final inspection
- Two customers report missed structural damage (dry rot, slipped tiles) during prior inspections, later costing $4,000-10,000 to repair elsewhere
What reviews say by service
- Roof Replacement & Installation
- Replacement jobs consistently praised for speed, professionalism, and results; completed in 2-3 days
- Roof Repair
- Most repairs handled well, but two customers found missed damage (leaks, dry rot) on prior repair jobs
- Roof Inspection & Insurance Claims
- Missed significant damage (dry rot, slipped tiles, leaks) in at least two cases; customers dispute certificate validity
- Specialty Roofing Materials (Tile, Metal, Solar)
- Concrete and clay tile repair handled promptly; one same-day emergency response noted
- Gutter Installation & Repair
- Gutter replacement completed alongside roof jobs without separate complaint
- Residential Roofing
- Residential replacements and repairs dominate positive reviews
How it compares
- Rated 4.9 against a 4.57 average across the 267 roof repair businesses listed here.
- Has more Google reviews than 92% of the businesses in this directory.
How we scored this
Ranking Method Star rating 89
Review volume 89
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30
Rating breakdown
5
106
4
1
3
0
2
2
1
2
Common questions
- How long does a roof replacement take?
- Most customers report jobs completed in 2 to 3 days.
- Do they handle insurance claims?
- Yes. Named staff (Jesse, Juan) coordinate directly with insurers, manage hoops and red tape, and provide photo documentation.
- What happens if there is a problem after the job?
- One customer reported same-day follow-up to address a post-install issue. However, two customers dispute the company's warranty coverage for damage found later, with the company refusing to repair or cover costs.
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89
CAT Exteriors, Sacramento
4.7(702)✓ Google-verified
Reviewers consistently highlight CAT's sales consultants-John, AJ, Gabe, Wade Hampton, and others-for patient, detailed presentations and genuine product knowledge that builds buyer confidence. The team earns trust through honesty about financing options and discounts, often converting initially hesitant customers. Installation crews under names like Alex earn praise for clean, efficient work. No substantive complaints emerge in recent reviews; the main texture is strong consultant-to-customer rapport across window sales, roof assessments, and exterior upgrades. The business lists window replacement, exterior coatings, siding, roof installation, and patio covers. Their website claims licenses in California, Arizona, and Texas, with Tex-Cote and Daikin dealer certifications. Reviewers specifically mention Anlin windows, CoolWall exterior coating, and roof work. One customer noted timely, on-schedule service across HVAC, patio cover, and other projects. Crystal in customer satisfaction and the installer crews (Igor, Ralph, Ed, Roman) are named for reliability.
Gutter Installation & RepairResidential RoofingCommercial Roofing
51 low data
D C Roofing Services, Inc.
3.0(4)✓ Google-verified
A mixed track record. One reviewer praised fair pricing and punctual, thorough work. Another flagged the owner as evasive, with projects running over budget and behind schedule. Evidence is limited by the small review sample and age spread.
Commercial RoofingRoof RepairRoofing Contractor