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Reliable Home Improvement, Inc

Updated 2026-08-26 · 11,638 reviewed · 352 listed · Scored from 478 Google reviews · How we rank ›

4.7(478) 90 composite score See reviews on Google ✓ Google-verified
Roof Inspection & Insurance ClaimsRoof RepairGutter Installation & RepairRoof Replacement & InstallationCommercial RoofingResidential RoofingRoofing Contractor

Google-verified478 Google reviewsSince 2014

Reliable Home Improvement, Inc
Services
Roof Inspection & Insurance Claims, Roof Repair, Gutter Installation & Repair
Reviews
478

What recent reviews say

Reviewers consistently praise Reliable for delivering quality work on schedule with crew members who communicate clearly and care about the job. Multiple customers named specific technicians (Jeremiah, Tim, Anthony, Charles, Brian) and noted the company's willingness to return for warranty issues years later, competitive pricing, and thorough cleanup after projects.

Praised for
  • on-time completion
  • skilled, named crew
  • clear communication throughout
  • attention to detail
  • professional and courteous
  • warranty and follow-up service
punctualquality-workmanshipskilled-crewresponsive-communicationcleans-up-after-jobwarranty-honoredlicensed-insuredpunctual-crew
Best for: Homeowners wanting roofing, gutters, or dry rot repair with personal accountability and follow-up service.
Think twice if: They are not the lowest bid; customers should expect competitive but not budget pricing.

Strengths

  • Five-year warranty on work
  • Named crew leads ensure consistency
  • Owner (Ryan) visits jobs personally
  • Clear upfront communication and timelines

Worth knowing

  • Five-year warranty on all work
  • Owner Ryan visits job sites
  • Named crew leads: Jeremiah (construction manager), Tim (project consultant), Charles, Brian, Anthony, Joe (fencing supervisor)
  • Dry rot detection and repairs praised (Manager Cliff identified roof edge water damage)
  • Follow-up service honored years after original work (example: fence repairs revisited after 2-3 years)
  • Same crew assigned to coordinate teamwork
  • Supply delivery and site cleanup handled by dedicated staff (Tyler mentioned)

What reviews say by service

Roof Replacement & Installation
New roof install praised for professionalism from sales (John) through crew (Jeremiah, Elmer, Will, David, Troy, James); completed on time.
Roof Repair
Dry rot under shingles on metal roof caught by manager, fixed with comprehensive edge and eave work praised by customers.
Roof Inspection & Insurance Claims
Manager Cliff's inspection identified hidden water damage and dry rot beneath shingles before full repair.
Gutter Installation & Repair
Gutters listed as service; no specific gutter-only reviews in sample.
Residential Roofing
Multiple residential roofing jobs completed on time with quality finishes and attention to structural issues like dry rot and water intrusion.
Commercial Roofing
Commercial roofing listed as service category; no dedicated commercial reviews in sample.

How it compares

  • Rated 4.7 against a 4.76 average across the 98 roof inspection & insurance claims businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 80
Review volume 100
Review recency 100
Review sentiment 82
Profile completeness 100
Verification 30

Rating breakdown

5
432
4
13
3
4
2
4
1
25

Common questions

Do you warranty your work?
Yes. The company guarantees work for 5 years and returns to address any issues at no additional cost, as confirmed by customers across multiple years.
Can you handle dry rot repairs?
Yes. Customers report extensive dry rot repairs under roof eaves and edges, with manager inspection to catch hidden damage before work begins.
Are you licensed and insured?
Yes. The business states they are fully licensed and insured with CSLB #990854, A+ Rated and BBB Accredited since 2014.
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Last updated 2026-08-26