Can they inspect my roof the same day I call?

Yes. One reviewer walked in at 2pm and Mr. Yancey inspected at 3pm. Same-day inspections are documented.

Do they use subcontractors?

Their website states crews are in-house only with no subcontracting. However, one reviewer documented subcontractors arriving unscheduled, which contradicts this policy.

How long do roofs typically last after they install one?

One customer reported their roof installed 20 years prior is still standing well. Another's insurance company praised the workmanship quality.

The Tom Yancey Company

Updated 2026-08-26 · 11,638 reviewed · 352 listed · Scored from 53 Google reviews · How we rank ›

4.5(53) 72 composite score See reviews on Google ✓ Google-verified

Commercial RoofingRoof RepairRoof Replacement & InstallationRoofing ContractorRoof Inspection & Insurance ClaimsGutter Installation & RepairResidential Roofing

Google-verified53 Google reviewssince 1888

Services: Commercial Roofing, Roof Repair, Roof Replacement & Installation
Reviews: 53

What recent reviews say

Most jobs run smoothly with attentive staff and polished finishes, but the company carries documented risk: major unresolved complaints include a home left roofless during rain (arbitrator found negligence), a two-year incomplete remodel, and a $2500 charge for a one-hour repair. Adrian and Tom Yancey earn praise for responsiveness and using drone inspections, yet the pattern of missed deadlines and overcharging on some jobs warrants careful vetting before signing a contract.

Praised for

quick, on-time work
responsive staff, esp. Adrian
drone inspection technology
thorough cleanup after job
honest assessment of roof condition

Watch-outs

subcontractors used despite contract promise
unresolved projects lasting years
water damage and negligence during roofing
overcharging for simple repairs
poor customer service and communication

punctualskilled-crewresponsive-communicationcleans-up-after-jobmissed-deadlinespoor-communicationunresponsive-after-paymentleft-debris-mess

Best for: Homeowners needing quick roof repairs or inspections with same-day service.

Think twice if: Verify crew assignments and timeline promises in writing; review contract carefully, especially regarding subcontracting and payment terms, given complaints of missed deadlines and vague billing.

Strengths

Drone roof inspection on-site inspections same-day
In-house crews (stated policy)
Responsive staff named Adrian
Long operating history since 1888

Worth knowing

Adrian praised for responsiveness and customer service across multiple reviews
Drone inspection and high-definition camera used during roof inspections
Same-day inspections documented (2pm walk-in, 3pm inspection)
Roof from 20 years prior still standing as durability example
Insurance company praised workmanship quality in at least one case
Contract dispute over subcontracting: reviewed company claims crews are in-house only, but one 1-star review documents subcontractors arriving unscheduled
Arbitrator ruling found company negligent for leaving house roofless for 7 days during tear-off/install, resulting in ~$250K water damage
Two-year incomplete remodel in Arden Park cited in 1-star review

What reviews say by service

Residential Roofing: Praised for quality finishes and on-time completion; one case of two-year delay with poor workmanship in same review.
Roof Inspection & Insurance Claims: Drone and high-def camera inspections offered same-day; inspector gave honest assessment that roof did not need replacement.
Roof Replacement & Installation: Most jobs praised for professionalism and durability; major complaint of negligent tear-off leaving home roofless during rain, causing $250K damage.
Roof Repair: One complaint of extreme overcharging ($2500 for one-hour job); other repairs praised as excellent.
Gutter Installation & Repair: Limited review evidence; service mentioned on website but no detailed feedback in reviews.
Commercial Roofing: Limited review evidence; service offered but no specific commercial job reviews provided.

How it compares

Rated 4.5 against a 4.62 average across the 174 commercial roofing businesses listed here.
Has more Google reviews than 84% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 68

Review volume 75

Review recency 100

Review sentiment 48

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Can they inspect my roof the same day I call?: Yes. One reviewer walked in at 2pm and Mr. Yancey inspected at 3pm. Same-day inspections are documented.
Do they use subcontractors?: Their website states crews are in-house only with no subcontracting. However, one reviewer documented subcontractors arriving unscheduled, which contradicts this policy.
How long do roofs typically last after they install one?: One customer reported their roof installed 20 years prior is still standing well. Another's insurance company praised the workmanship quality.

Contact

Phone: +1916-979-1888
Website: http://www.tomyancey.com/
Address: 7101 Fair Oaks Blvd, Carmichael, CA 95608
Open in Google Maps

Last verified 2026-08-26

Opening hours

Monday: 07:30-16:30
Tuesday: 07:30-16:30
Wednesday: 07:30-16:30
Thursday: 07:30-16:30
Friday: 07:30-16:30
Saturday: Closed
Sunday: Closed

As listed on Google.

From their website

Services listed

Residential RoofingCommercial RoofingLow Slope RoofingMetal RoofingPVC RoofingModified Bitumen RoofsThermoplastic Polyolefin (TPO)Shingle Roofs

Operating:since 1888

As published by the business on its own website; not independently verified.

Request a quote

Similar roofing contractors nearby

Carmichael Roofing Solutions

4.8(19)

Carmichael Roofing Solutions handles roof installations, repairs, and replacements with consistent speed and attention to detail. Crews arrive on time, stay within budget, and clean up after finishing. Most reviewers praise the crew's professionalism and the quality of workmanship on both residential and metal roofs. One reviewer questioned whether they reached the right company by phone, raising questions about their phone or lead-generation practices. Work spans from small gutter repairs to full roof replacements and skylight installations. Reviewers note same-day assessments and swift job completion. The business follows up with yearly inspections and gutter maintenance after new installs.

Roof Inspection & Insurance ClaimsRoof RepairRoof Replacement & Installation

View profile

America's Roofing Company

5.0(20)✓ Google-verified

All 20 reviews rate this company five stars. Reviewers consistently praise Joe's direct involvement, same-day or next-day response to calls, and crew professionalism. Multiple customers highlight fair pricing compared to competitors, thorough repairs (including checking wood integrity, replacing damaged tiles, sealing vent rings), and spotless cleanup. Roof leaks stayed fixed through heavy rain months later. Small in-house crew; no major complaints documented.

Commercial RoofingRoof RepairRoof Replacement & Installation

View profile