Google-verified58 Google reviews20+ years in business
Reviewers consistently praise Upstate Roofing for clear communication, fair pricing, and work that holds up through weather events. The crew, led by Omar, handles residential and commercial projects with professionalism, attention to detail, and a willingness to resolve problems beyond their scope.
Every reviewer praises VIK's work quality, speed, and fair pricing, with zero complaints across 15 reviews. Technicians named Valery, David, Serge, Denise, and Alex stand out for professionalism, thorough inspections, and honest assessment of what roofing actually needs repair versus replacement.
Arturo and his crew handle everything from leak repairs to full roof replacements with remarkable consistency. Same-day estimates and next-day scheduling are standard, and they follow up after work to confirm no issues remain. The team shares photos during jobs, explains the scope clearly, and leaves properties spotless. Pricing is repeatedly called fair relative to competitors, and their 10-year workmanship and 30-year materials warranty back the work. Minor finishing touches (sealant alignment, tile fit) occasionally fall short of perfection, but the structural repairs hold. Reviewers across residential and commercial projects praise Arturo's honesty-he downplays unnecessary upsells and sometimes charges less than quoted when damage proves lighter than suspected. The crew handles tile, shingles, TPO, gutters, downspouts, chimney closures, and dry rot repairs without hesitation. Many jobs close within one business day. Weekday and weekend availability is confirmed; one reviewer got a Sunday estimate and scupper replacement the same day. Arturo stays involved-he inspects, bids, works, and leads daily until done, especially on larger multi-building projects. Follow-up phone calls from the owner after job completion are routine. Rental property owners and homeowners alike cite reliability and the absence of callbacks.
Two five-star reviews highlight prompt, straightforward service and honest pricing. Customers praise quick turnaround and skilled flashing repair without pressure to buy extras.
Last updated 2026-07-26