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Citadel Roofing & Solar

Updated 2026-08-26 · 11,638 reviewed · 352 listed · Scored from 73 Google reviews · How we rank ›

4.7(73) 80 composite score See reviews on Google ✓ Google-verified
Specialty Roofing Materials (Tile, Metal, Solar)Roof RepairCommercial RoofingRoof Replacement & InstallationRoofing ContractorRoof Inspection & Insurance ClaimsResidential Roofing

Google-verified73 Google reviews40+ years

Citadel Roofing & Solar
Services
Specialty Roofing Materials (Tile, Metal, Solar), Roof Repair, Commercial Roofing
Reviews
73

What recent reviews say

Most customers report smooth installations, responsive staff, and systems that work well. Technicians like Crispin, Bernice, and Eric stand out for knowledge and follow-up. Pricing is often cited as competitive. However, a minority faced serious issues: solar systems that failed, electrical problems post-install with steep repair quotes and no response, and roofing work flagged as poor quality. Service quality is uneven.

Praised for
  • responsive staff and sales coordination
  • skilled technicians with solar expertise
  • competitive pricing and cost savings
  • clean installation and site cleanup
  • quick problem-solving and follow-up
Watch-outs
  • solar system failures and poor troubleshooting
  • unresponsive after payment on defects
  • misrepresented rebate timelines
  • overpriced repair service charges
  • quality control issues on roof work
quality-workmanshipresponsive-communicationcleans-up-after-jobskilled-crewfair-pricingwarranty-honoredpunctualoverpricedunresponsive-after-payment
Best for: Homeowners seeking solar installation with cost savings and established utility coordination.
Think twice if: Battery systems or electrical work post-install; unresolved problems have met expensive repair quotes and silence.

Strengths

  • named technicians known for competence (Crispin, Eric, Dominic, Bernice, TJ)
  • competitive solar pricing reported by multiple reviewers
  • timely coordination with utilities and inspectors
  • responsive sales and follow-up on minor issues

Worth knowing

  • Technician Crispin praised for competence, friendliness, and on-time work on solar repairs and installations
  • Bernice Yoder noted for quick communication and scheduling accommodation
  • Eric provided remote diagnostics and cost-saving advice, avoiding unnecessary $1500+ panel replacement
  • Dominic commissioned and fixed installer errors, company credited with remedying six months of non-production
  • TJ completed repair work in poor weather conditions
  • Customers reported systems working perfectly for years; one customer reported $10/month power costs with 4-year payoff estimate
  • One customer cited cost savings in the thousands versus competitors on solar
  • Roofing cleanup described as leaving grounds as good or better than before

What reviews say by service

Specialty Roofing Materials (Tile, Metal, Solar)
Solar installations praised for competitive pricing and clean execution; battery systems reported failures with slow charging and rapid discharge in one case.
Roof Repair
Micro inverter replacement handled competently; one roofing job flagged by inspection as poor quality.
Commercial Roofing
One commercial roof replacement (Amherst Place Condominiums) inspection report cited pathetic work quality.
Roof Replacement & Installation
Cleanup and site condition praised as excellent; one inspection disputed quality of completed work.
Roof Inspection & Insurance Claims
One customer flagged inspection findings showed substandard roofing work.
Residential Roofing
Installations and repairs reported as timely and clean; one high-profile dispute over work quality.

How it compares

  • Rated 4.7 against a 4.75 average across the 38 specialty roofing materials (tile, metal, solar) businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 78
Review volume 81
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
66
4
2
3
1
2
0
1
4

Common questions

Do Citadel technicians handle emergency repairs on weekends?
Their website lists hours for 7 days, but specific weekend response times are not stated in reviews or website details provided.
What happens if a solar system has problems after installation?
Most customers report quick follow-up on minor issues. However, one customer reported being offered $500/hour repair rates with no resolution after repeated contact attempts.
How long does a solar system typically take to pay for itself?
One customer reported an estimate of about 4 years with their installed system producing roughly $10 per month in power costs.

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Last updated 2026-08-26