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Citadel Roofing & Solar

Updated 2026-07-26 · 6,274 reviewed · 348 listed · Scored from 72 Google reviews · How we rank ›

4.7(72) 81 composite score See reviews on Google ✓ Google-verified
Roof RepairRoof Replacement & InstallationResidential RoofingCommercial RoofingRoof Inspection & Insurance ClaimsSpecialty Roofing Materials (Tile, Metal, Solar)Roofing Contractor

Google-verified72 Google reviews40+ years

Citadel Roofing & Solar
Services
Roof Repair, Roof Replacement & Installation, Residential Roofing
Reviews
72

What recent reviews say

Most customers praise Citadel for skilled technicians, competitive solar pricing, and responsive follow-up. Several name individual staff members (Crispin, Bernice, Eric, Dominic, TJ) for going above expectations. However, a few experienced serious solar system faults post-installation with limited or costly support, and one complained of poor roofing workmanship at a commercial property.

Praised for
  • knowledgeable and friendly technicians
  • competitive solar pricing
  • clean work and neat site cleanup
  • responsive customer service
  • quick issue resolution
Watch-outs
  • solar system defects and post-install electrical issues
  • poor warranty follow-up and expensive repair rates
  • roofing quality concerns
  • miscommunication on rebates and timelines
punctualfair-pricingquality-workmanshipskilled-crewresponsive-communicationcleans-up-after-jobleak-recurred
Best for: Homeowners seeking competitive solar installation with experienced, communicative technicians.
Think twice if: Solar system defects and expensive repair calls post-install; roofing quality control unclear.

Strengths

  • Named technicians known for expertise and friendliness
  • solar systems priced competitively against competitors
  • site left clean and neat after jobs
  • warranty follow-up when minor issues arise

Worth knowing

  • Technicians named in reviews: Crispin (micro inverter repair, on-time communication), Bernice Yoder (responsive scheduling and follow-up), Eric (remote diagnostics, cost-saving advice), Dominic (system commissioning, post-install fixes), TJ (rainy-day repairs)
  • Solar systems priced competitively, one reviewer saved thousands vs. competitors
  • Site cleanup praised as leaving grounds 'as good if not better than before'
  • One solar customer reported $4,500 uncovered loan balance due to rebate miscommunication; another reported non-responsive company after battery install issues
  • Commercial roofing work at Amherst Place Condominiums disputed for poor quality

What reviews say by service

Residential Roofing
Praised for neat cleanup and finished appearance; one customer disputed commercial roofing quality.
Specialty Roofing Materials (Tile, Metal, Solar)
Solar installation consistently praised for competitive pricing, professional crew, and smooth coordination with utilities and inspectors.
Roof Repair
Solar panel and micro-inverter repairs handled by named technicians; remote diagnostics used to avoid unnecessary replacements.
Roof Inspection & Insurance Claims
Limited evidence; one customer appreciated informative pre-installation review.
Commercial Roofing
One dispute over workmanship quality at condo property; insufficient evidence for reliable sentiment.
Gutter Installation & Repair
Gutters praised as 'beautiful' after installation.

How it compares

  • Rated 4.7 against a 4.64 average across the 236 roof repair businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 79
Review volume 81
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
65
4
2
3
1
2
0
1
4

Common questions

Do they clean up after a job?
Yes. Reviewers report grounds looked 'as good if not better than before' and gutters finished beautifully.
What happens if something breaks after installation?
They offer follow-up service; however, post-install repair rates are $500 per hour, and some customers reported unresolved electrical issues and limited responsiveness.
Are their solar prices competitive?
Several reviewers said yes, with one noting savings of thousands against other bids.
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Last updated 2026-07-26