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TIMEPROOFUSA

Updated 2026-07-26 · 6,274 reviewed · 348 listed · Scored from 15 Google reviews · How we rank ›

4.9(15) 79 composite score See reviews on Google ✓ Google-verified Publishes prices
Roof RepairRoof Replacement & InstallationRoofing Contractor

Google-verified15 Google reviews20+ years

TIMEPROOFUSA
Services
Roof Repair, Roof Replacement & Installation, Roofing Contractor
Reviews
15

What recent reviews say

Staff members like Justin Edgecomb, Mario, Starlyn Mendez, and Jacqueline Penick earned repeated praise for answering questions thoroughly, explaining materials clearly, and staying responsive after the sale. One reviewer reported a tardy sales rep who overstepped, but the company's area manager Cody quickly addressed the concern and earned a revised four-star rating by listening without upselling.

Praised for
  • knowledgeable, responsive staff
  • professional crew and estimators
  • transparent pricing and no upselling
  • thorough attention to detail
  • quick issue resolution
Watch-outs
  • initial sales rep lateness and pushiness
punctual-crewquality-workmanshipskilled-crewresponsive-communicationcleans-up-after-jobfair-pricing
Best for: Homeowners and small commercial property owners wanting detailed explanations and responsive follow-up after the sale.
Think twice if: Prefer a sales process without pressure; one reviewer initially felt pushed to upsell, though the company resolved it.

Strengths

  • named staff consistently praised by name (Justin, Mario, Jacqueline, Chris)
  • responsive after-sales communication
  • thorough estimates identifying problem areas
  • fast response to complaints

Worth knowing

  • Justin Edgecomb: on-site project management, handles issue resolution; Mario: sales transparency; Starlyn Mendez: multi-building projects; Jacqueline Penick: detailed estimates and post-contract support; Eve Mitchell: expertise in problem identification including self-adhering membrane; Cody: area manager handling complaint resolution
  • One installation included quick mid-project corrections when issues emerged
  • Tear-off crew leaves sites clean
  • Warranty mentioned in at least one multi-building project

What reviews say by service

Roof Repair
Storm damage and complex leak repairs handled with attention to structural details like priming new wood and self-adhering membrane application.
Roof Replacement & Installation
Installations managed professionally on-site; project managers ensure schedule adherence and crew quality; corrective action taken quickly when issues arise.
Roofing Contractor
Staff named repeatedly and praised for responsiveness; company resolves complaints promptly through management escalation.

How it compares

  • Rated 4.9 against a 4.64 average across the 236 roof repair businesses listed here.
  • Has more Google reviews than 64% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 82
Review volume 52
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
14
4
1
3
0
2
0
1
0

Common questions

Will the sales rep try to push me to upgrade?
One reviewer felt initial pressure to upsell, but the company replaced that rep with an area manager (Cody) who listened without pushing upgrades. The second interaction was described as honest about pricing and necessity.
Are project managers on site during installation?
Yes; Justin Edgecomb and other project managers are on site to ensure quality work and address issues in real time.
What areas do you serve?
Their website claims service in Sacramento and Reno, Nevada; Foxborough and Woburn, Massachusetts; and Orange County, California.
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Last updated 2026-07-26