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Garner Roofing Inc

Updated 2026-07-26 · 6,274 reviewed · 348 listed · Scored from 288 Google reviews · How we rank ›

4.4(288) 71 low data composite score See reviews on Google ✓ Google-verified
Roof RepairRoof Replacement & InstallationCommercial RoofingRoof Inspection & Insurance ClaimsResidential RoofingGutter Installation & RepairSpecialty Roofing Materials (Tile, Metal, Solar)Roofing Contractor

Google-verified288 Google reviews

Garner Roofing Inc
Services
Roof Repair, Roof Replacement & Installation, Commercial Roofing
Reviews
288

What recent reviews say

Five-star reviews praise specific crew members (Jason, Michael, Richie, Austin) for honest site assessments and clean finished work. One-star reviews document a pattern: deposits collected but schedules missed, warranty callbacks ignored for weeks, gutter work installed sloppily beneath tiles instead of properly, and promises about job scope reversed after payment. The business appears closed as of early 2025 per one reviewer; another notes the owner runs a successor company under different branding.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • honest technical advice
  • professional crew on job sites
  • quality repairs when delivered
  • prompt appointment responses
Watch-outs
  • unresponsive after deposit taken
  • warranty claims ignored
  • poor gutter installation quality
  • deal terms retracted mid-process
  • management dismissal of complaints
quality-workmanshipresponsive-communicationunresponsive-after-paymentmissed-deadlinespoor-communicationleft-debris-mess
Think twice if: Business closed as of early 2025. Past complaints centered on deposit retention, warranty avoidance, and installation shortcuts. California Contractors State License Board filed accusations in May 2024 for departing from trade standards.

Strengths

  • Technicians gave honest assessments instead of upselling
  • Crew cleaned up after completed jobs
  • Individual crew members praised for professionalism on site

Worth knowing

  • Owner Rich Walton identified in reviews
  • Technicians named: Jason, Michael, Richie, Austin, Ruben Moreno
  • CSLB Accusation filed May 2024 for trade standard violations and failure to complete projects for contract price
  • BBB accreditation reportedly revoked
  • One reviewer noted $25 Amazon gift card offer for five-star reviews
  • Snow fence failures: 4 of 5 failed due to insufficient rail support
  • Gutter installation method (shoving under tiles instead of pulling and reinstalling) created gaps and holes
  • Multiple warranty claims went unresponded for weeks to months

What reviews say by service

Roof Repair
Crew praised for dry rot repair and roof valley cleaning; leak callbacks ignored for weeks despite warranty claims.
Roof Replacement & Installation
Job scope promises retracted mid-contract; gutter portions dropped from deals after deposit and credit check.
Residential Roofing
Multiple roof leaks recurred after installation; TPO roof installed by crew unable to service it later.
Gutter Installation & Repair
Gutter guards installed by pushing under tiles without lifting; left holes, gaps, and bent gutters requiring three repair attempts.
Specialty Roofing Materials (Tile, Metal, Solar)
Solar roof install had issues; snow fencing installed with insufficient support, 4 of 5 units failed.
Roof Inspection & Insurance Claims
Individual inspectors (Michael, Austin) noted for thorough, honest assessments and clear photo documentation.

How it compares

  • Rated 4.4 against a 4.64 average across the 236 roof repair businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 61
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 0

Rating breakdown

5
233
4
14
3
6
2
5
1
30
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Last updated 2026-07-26