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Infinite Energy Home Services

Updated 2026-07-26 · 6,274 reviewed · 348 listed · Scored from 28 Google reviews · How we rank ›

3.8(28) 63 low data composite score See reviews on Google ✓ Google-verified
Specialty Roofing Materials (Tile, Metal, Solar)Roof RepairRoof Replacement & InstallationResidential RoofingRoofing Contractor

Google-verified28 Google reviews

Infinite Energy Home Services
Services
Specialty Roofing Materials (Tile, Metal, Solar), Roof Repair, Roof Replacement & Installation
Reviews
28

What recent reviews say

Five-star reviews praise skilled staff like inspector Jason and technician Richie for thorough work and clear communication; financing and reasonable estimates drew repeat customers. One-star complaints describe months-long solar permit delays, non-functional systems, unfinished repairs, damaged property left onsite, and owner Rich unwilling to address failures or honor warranties. Mixed picture depends on which crew shows up and whether follow-up support arrives.

Based on limited recent reviews, so treat this as low-confidence.

Recent shift: Most recent reviews (1-5 months ago) are one-star complaints about unresponsive support and offline contact methods; earlier reviews (1-3 years ago) show a mix of five-star and serious one-star failures. The one-star pattern suggests deterioration in customer service responsiveness.

Praised for
  • knowledgeable staff (Kenna, Valerie, Jason, Richie, Noah)
  • thorough inspections with photos
  • reasonable pricing and financing options
  • quality work on roofing and solar installation
Watch-outs
  • slow follow-up and scheduling
  • non-functional solar systems and permitting delays
  • poor coordination between crew and homeowner
  • warranty not honored, unresponsive after payment
skilled-crewquality-workmanshipresponsive-communicationfair-pricingmissed-deadlinesunresponsive-after-paymentwarranty-honored
Best for: Homeowners choosing between solar and roof repair who value competitive pricing and can handle long approval timelines.
Think twice if: Solar customers concerned about permit speed, or anyone needing warranty service after 6-12 months; follow-up response times and permitting delays are common friction points.

Strengths

  • In-house crews (no subcontractors)
  • Financing options available
  • Knowledgeable inspectors and technicians who document work with photos

Worth knowing

  • Inspector Jason noted for thorough inspections and photos
  • Technician Richie completed repairs with pictures and exceeded expectations
  • Staff Kenna, Valerie, Richie, Noah, and others named in positive reviews
  • Owner Rich Walton formerly owned Garner Roofing (now defunct)
  • Solar systems described as non-functional due to wiring damage or ground faults
  • Permit processing delays of 5+ months reported on solar projects
  • One major complaint documented poor roof workmanship, damaged gutters, and unsecured debris left onsite during a multi-service job

What reviews say by service

Roof Repair
Inspector Jason and technician Richie praised for thorough work and photo documentation; one large job criticized for poor valley workmanship and unfinished cleanup.
Roof Replacement & Installation
Mixed: praised for competitive estimates and professional finishing by dedicated crews, criticized for poor shingle cuts, damaged gutters, and unaddressed dry-rot during installation.
Specialty Roofing Materials (Tile, Metal, Solar)
Reflective roofing and tile-to-shingle conversions noted; one customer reported excellent results, another described poor craftsmanship and unnecessary upselling.
Residential Roofing
Customers highlight professional process with inspections and photos; concerns include damaged property during work and failure to keep site clean.
Roof Inspection & Insurance Claims
Inspector Jason consistently praised for thoroughness and clear recommendations; photographic documentation appreciated.

How it compares

  • Rated 3.8 against a 4.82 average across the 35 specialty roofing materials (tile, metal, solar) businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 46
Review volume 63
Review recency 89
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
17
4
2
3
2
2
0
1
7

Common questions

Do you handle multiple services on the same project?
Yes. Customers report hiring them for combined roof, solar, and HVAC work, though coordination problems occurred on larger jobs.
How long do solar installations take?
Permit timelines vary widely. Positive reviews show installation complete within weeks; negative reviews report 5-6 months from signing to final permit approval and grid connection.
Who does the work?
The business states they use in-house crews rather than subcontractors. Named staff include inspectors and technicians like Jason, Richie, Noah, and Kenna.
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Five-star reviews praise specific crew members (Jason, Michael, Richie, Austin) for honest site assessments and clean finished work. One-star reviews document a pattern: deposits collected but schedules missed, warranty callbacks ignored for weeks, gutter work installed sloppily beneath tiles instead of properly, and promises about job scope reversed after payment. The business appears closed as of early 2025 per one reviewer; another notes the owner runs a successor company under different branding.

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Kevin and his crew consistently show up on time, handle estimates without middlemen, and clean up thoroughly. Most reviewers praise fair pricing relative to estimates from other companies, quality materials like Landmark Solaris shingles, and Kevin's 30+ years of roofing experience. Two older complaints stand out: one unresolved case where Kevin allegedly damaged a TPO roof membrane and refused to respond; another where debris was left on a neighbor's property. The vast majority of reviews span years and describe repeat customers, long-term roof durability, and a service-focused approach.

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Last updated 2026-07-26