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Harlan Quality Roofing, Inc

Updated 2026-08-26 · 11,638 reviewed · 352 listed · Scored from 95 Google reviews · How we rank ›

4.7(95) 78 composite score See reviews on Google ✓ Google-verified
Roof RepairCommercial RoofingRoof Replacement & InstallationRoofing ContractorResidential RoofingGutter Installation & Repair

Google-verified95 Google reviews

Harlan Quality Roofing, Inc
Services
Roof Repair, Commercial Roofing, Roof Replacement & Installation
Reviews
95

What recent reviews say

Most roofing jobs run smoothly with fast turnarounds and crews who explain work clearly. Staff like Jason and Juan earn praise for honesty and avoiding upsell pressure. One roof replacement soured over a chimney leak: the customer asked for water-test photos and a retest, which weren't documented. Billing for dry rot repairs also lacked clarity until multiple requests for labor breakdowns.

Harlan handles inspections, replacements, and small fixes well when scope is simple. Problems emerge when diagnostics require follow-up testing or when contract work overlaps with change orders. The company responds to emails but doesn't always provide the detailed documentation upfront that customers need to verify the work.

Praised for
  • quick response times
  • knowledgeable staff
  • clear communication on scope
  • fair pricing on roofing work
  • professional crew
Watch-outs
  • leak testing documentation not provided
  • vague billing and labor breakdowns
  • slow follow-up on technical concerns
  • high diagnostic fees relative to service
responsive-communicationquality-workmanshipfair-pricingskilled-crewpunctualpoor-communicationunresponsive-after-payment
Best for: homeowners needing quick roof repairs or inspections with clear explanations.
Think twice if: you need detailed water testing, leak diagnostics, or change-order billing documentation. Ask upfront about testing scope and labor breakdowns.

Strengths

  • same-day or next-morning emergency response
  • staff explain options without pressure
  • honest diagnostics on simple repairs
  • handle multiple trades in one visit

Worth knowing

  • Jason conducts roof inspections and provides photo documentation of problems
  • Juan responds to emergency calls same-day or early next morning
  • Marshal handles HVAC and roofing with extra-mile attitude
  • crew fixes previous owners' DIY mistakes during replacements
  • company operates 7 days a week

What reviews say by service

Roof Repair
praised for quick diagnosis and clear explanation; one case involving chimney leak lacked follow-up water-test documentation
Roof Inspection & Insurance Claims
Jason's inspections appreciated for photos and knowledgeable assessment
Roof Replacement & Installation
smooth process and quality work reported, though one complex job with change orders had billing clarity issues
Gutter Installation & Repair
mentioned in context of full roof replacement; no standalone review detail

How it compares

  • Rated 4.7 against a 4.57 average across the 267 roof repair businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 78
Review volume 86
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
85
4
2
3
0
2
5
1
3

Common questions

How quickly can you respond to a roof emergency or leak?
Juan and crew respond same-day or early next morning (one customer called Monday 8am, technician arrived 11am on Sunday evening emergency). The business operates 7 days a week.
Will the estimator try to upsell me on extras?
Reviewers report staff make recommendations without pressure. Jason and James explained options and let customers decide, not pushing upgrades they did not feel were necessary.
Can I get photos of the problem before the crew starts repairs?
Jason provides photos during inspections showing what needs fixing. For repairs, request documentation upfront if you need before-and-after photos or water-test evidence.

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Last updated 2026-08-26