
Yancey Home Improvements, Inc.
Yancey Home Improvements earns strong marks for knowledgeable estimate consultants who listen and explain options without pressure. Installers (Edwin, Guillermo, Max, Leo, Mauricio) and project managers (Cruz, Slater, Scott) consistently deliver quality work and smooth experiences. A persistent friction: some customers report poor follow-up and communication after signing, with delayed estimates, broken timelines, and unresponsiveness from management leaving them frustrated and switching providers. The company's long history, multiple certifications (GAF Master Elite, James Hardie, Gutter Helmet), and staff who genuinely advocate for customer upgrades (like Cruz with warranty work) earn trust. Pricing is lower than many competitors, though one customer flagged it as expensive. Roofing, bathrooms, and HVAC projects dominate the feedback, and residential work is clearly the strength.

