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Yancey Home Improvements, Inc.

Updated 2026-07-26 · 6,274 reviewed · 348 listed · Scored from 101 Google reviews · How we rank ›

4.5(101) 79 composite score See reviews on Google ✓ Google-verified Publishes prices
Roof RepairRoof Replacement & InstallationResidential RoofingCommercial RoofingRoof Inspection & Insurance ClaimsGutter Installation & RepairRoofing Contractor

Google-verified101 Google reviewssince 1888

Yancey Home Improvements, Inc.
Services
Roof Repair, Roof Replacement & Installation, Residential Roofing
Reviews
101

What recent reviews say

Yancey Home Improvements earns strong marks for knowledgeable estimate consultants who listen and explain options without pressure. Installers (Edwin, Guillermo, Max, Leo, Mauricio) and project managers (Cruz, Slater, Scott) consistently deliver quality work and smooth experiences. A persistent friction: some customers report poor follow-up and communication after signing, with delayed estimates, broken timelines, and unresponsiveness from management leaving them frustrated and switching providers.

The company's long history, multiple certifications (GAF Master Elite, James Hardie, Gutter Helmet), and staff who genuinely advocate for customer upgrades (like Cruz with warranty work) earn trust. Pricing is lower than many competitors, though one customer flagged it as expensive. Roofing, bathrooms, and HVAC projects dominate the feedback, and residential work is clearly the strength.

Praised for
  • skilled estimators and crews
  • professional knowledge and clear communication during quotes
  • quality installation work
  • named staff advocacy and personal service
Watch-outs
  • poor communication after project approval
  • missed deadlines and delays
  • communication breakdowns between teams
quality-workmanshipskilled-crewresponsive-communicationfair-pricingresponsive-communicationmissed-deadlinespoor-communication
Best for: Homeowners wanting a knowledgeable roof or bathroom estimate with lower competitive pricing and trusted long-term installer credentials.
Think twice if: Those who prioritize rapid follow-up and tight project communication after contract signing; some customers waited weeks for estimates and faced unresponsive management.

Strengths

  • Experienced estimators who educate and listen
  • Quality installers who deliver on promised work
  • Staff who advocate within the company for customer benefit
  • Competitive pricing vs. local competitors

Worth knowing

  • Named estimators praised: Gary Modrall, Brian Speaks, Tommy Loiacono, Thomas, Tom; installers: Edwin, Guillermo, Max, Leo, Mauricio; project managers: Cruz, Slater, Scott
  • GAF Master Elite Certified and James Hardie Authorized Installer
  • Gutter Helmet Dealer
  • One customer noted estimate $10K lower than competitor and quick install turnaround
  • Operating history claimed as since 1888
  • Licensed Special Contractor CSLB #714569

What reviews say by service

Roof Replacement & Installation
Installers work fast and deliver quality; estimates clear and competitive, though some post-signing follow-up delays reported.
Roof Repair
Professional inspection and explanation; one customer with warranty roof redo praised advocate-style follow-through.
Roof Inspection & Insurance Claims
Estimators thorough and educational; one customer noted they address potential complications in advance.
Residential Roofing
Strong track record with quality work and customer confidence; named crews consistently praised for professionalism.
Gutter Installation & Repair
Gutter Helmet dealer; limited review detail but mentioned as part of broader service capability.
Commercial Roofing
No clear evidence in reviews.

How it compares

  • Rated 4.5 against a 4.64 average across the 236 roof repair businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 68
Review volume 87
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
84
4
0
3
3
2
7
1
7

Common questions

How long does a roof install typically take?
One customer's roof install with PM Max and crew (Leo, Mauricio) was described as 'super fast.' However, a bathroom shower install advertised as 1-day took 2 days. Timing varies by project scope.
Do Yancey's estimates include contract details upfront?
Yes. One reviewer noted they address potential complications and concerns in the contract upfront, with no surprises after the fact. Estimators walk through company history and explain options clearly.
What is Yancey's service area?
They serve Sacramento and the Greater Sacramento Area. Their website lists these regions.
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Last updated 2026-07-26